Update - All the new data is being processed and is made available in Video Analytics reports.
We are continuing to process all video viewing events that occurred between August 23, 08:30 PM EDT and August 25, 10:00 AM EDT. Once processed, these events will be available in the Video Analytics reports.
Aug 28, 2025 - 15:34 EDT
We are continuing to process all video viewing events that occurred between August 23, 08:30 PM EDT and August 25, 10:00 AM EDT. Once processed, these events will be available in the Video Analytics reports.
Aug 28, 2025 - 15:34 EDT
Update - We have mitigated the issue.
Starting Aug 25, 2025 10:00 AM EDT all video viewing events are processed and are available on Video Analytics reports.
There are unprocessed video viewing events that occurred between Aug 23, 08:30 PM EDT and Aug 25, 10:00 AM EDT. We are actively working on processing them. Once we have processed them they will be available under Video Analytics reports.
Aug 25, 2025 - 15:20 EDT
Starting Aug 25, 2025 10:00 AM EDT all video viewing events are processed and are available on Video Analytics reports.
There are unprocessed video viewing events that occurred between Aug 23, 08:30 PM EDT and Aug 25, 10:00 AM EDT. We are actively working on processing them. Once we have processed them they will be available under Video Analytics reports.
Aug 25, 2025 - 15:20 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 25, 2025 - 15:11 EDT
Aug 25, 2025 - 15:11 EDT
Update - At 11:52 PM Aug 24, 2025 we have recovered from Viewer count lag for Live events. Viewer count on Live events should be showing correct values now. Non-Live Video Analytics is still experiencing delay in data freshness and we are actively working on it.
Aug 25, 2025 - 06:47 EDT
Aug 25, 2025 - 06:47 EDT
Update - Viewer count on Live Events is impacted. We have identified the underlying issue and are actively addressing it.
Aug 24, 2025 - 20:01 EDT
Aug 24, 2025 - 20:01 EDT
Investigating - We are currently investigating this issue.
Aug 24, 2025 - 19:58 EDT
Aug 24, 2025 - 19:58 EDT
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